Important Visitor, Family & Patient Updates Regarding COVID-19 Learn More

COVID-19 updates

Doing more and giving our best when you need it most.

Dear Guests/Patients, Families and Visitors,

Your health and the health of our staff is our highest priority! The general population is at low risk for serious complications from exposure to Coronavirus, but due to the nature of our business, many of our patients are at higher risk for complications from Coronavirus (COVID-19). Out of an abundance of caution and concern for your health, we are providing the following update.

We, your care providers at Santé, have carefully reviewed all available literature including published articles, World Health Organization (WHO) guidelines, Centers of Disease Control (CDC) statements, and Arizona Health Department Information regarding Coronavirus (COVID-19). We are committed to your well being and to continuing to provide exceptional Post-Acute Rehabilitation and Home Care.


CDC Weekly Reporting

For up to date information regarding confirmed COVID-19 cases at Santé, as reported to the CDC on a weekly basis, please click here.


visitation guidance

We are pleased to announce that Santé skilled nursing facilities will now allow limited visitation in accordance to the guidance released by the Arizona Department of Health Services effective October 1, 2020 and the level of community spread of COVID-19. This guidance was developed utilizing the strategies for progressive re-opening of facilities and benchmarks adopted from the Centers for Disease Control and the U.S. Coronavirus Task Force.

AzDHS COVID-19 Guidance for Visitation at Congregate Settings for Vulnerable Adults and Children Eff. October 1, 2020, Revised 10.09.2020

Please see Santé’s detailed Guidance for Visitation and Visitor Attestation documents here:

Santé COVID-19 Visitation Guidance

Santé COVID-19 Visitor Attestation of Test

You may call any facility directly to clarify or confirm current visitation requirements:

  • Santé of Chandler – (480) 361-6636
  • Santé of Mesa – (480) 699-9624
  • Santé of North Scottsdale – (480) 630-3749
  • Santé of Surprise – (623) 594-5050

HOW TO COMMUNICATE WITH YOUR LOVED ONE AT A SANTé skilled nursing facility

We will follow Arizona Department of Health Services’ guidance for reopening when recommended with appropriate safety protocols. In the meantime, we are connecting patients with their loved ones remotely using technology with virtual visits and window visits. Please contact us for alternate ways of keeping in touch with your loved one while they are rehabilitating safely at Santé.

If your loved one does not have a personal cell phone, all of our skilled nursing facilities have phones in the rooms. You may call any location directly and we can provide you the direct number to your loved one’s room, as well as transfer your call:


links to covid-19 resources:

AzDHS COVID-19: What Everyone Needs To Do:

https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-what-everyone-needs

AzDHS COVID-19 Frequently Asked Questions:

https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-faqs

CDC Going Out – Guidance… Running Errands, etc.

https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/going-out.html

CDC At Home – Guidance, Cleaning and Disinfecting, etc.

https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/at-home.html

CDC Toolkit for Older Adults & People at Higher Risk:

https://www.cdc.gov/coronavirus/2019-ncov/communication/toolkits/older-adults-and-people-at-higher-risk.html